little white truths

Unfortunately, this might be the last ModelCo post I do (unless I wind up with more products via subscription boxes). Reason being, there was an issue with the Lip Lacquers in our Lust Have It boxes (the ModelCo website is way off on colour) and the company handled it badly.

Briefly, I ordered Casablanca - which shows up on the ModelCo website as purple. It's in fact a muddy browny pink. Myself and others wrote to LHI and ModelCo about this and ModelCo's response was some rubbish about everyone's computer screens having different resolutions. And yet we all expected purple because it quite clearly looked purple! While one expects some slight variations in colour, this was off the charts. It was the same for the shade Viva, apparently.

Due to the way ModelCo handled the issue (no apology given, no change in the website colours etc), I won't be buying any of their products - nor will I be reviewing them on this blog. This will be my last ModelCo post, unless a product falls in my lap that I have something distinctive to say about.

For now, I'll just do an objective review of this, since I have the draft sitting here and because I also wanted to mention how ModelCo handled the Lip Lacquer mix up. With so many brands available these days, how companies handle things and their general customer service is becoming more and more important (it's certainly important to me), and I think it's worth saying something when you have a particularly good or bad experience.

But moving on!

ModelCo claims/product details:

To use: pull the top half of the lid upwards to reveal the inbuilt applicator brush. Turn the brush on its side and gently glide a small amount of formulation along your lash line, working your way from the inside corner outwards, using short, even strokes. Clean brush and ensure cap is tightly closed after use.